Privacy Policy

Free Mobile OÜ (Reg: 17106139) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the EU General Data Protection Regulation (GDPR).

We may collect the following types of personal information:

• Name, email address, phone number, and postal address
• Payment information (processed securely through our payment provider)
• Order history and product preferences
• Device information, IP address, and browsing behaviour on our website
• Any other information you voluntarily provide to us

We use your personal information to:

• Process and fulfil your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Comply with legal obligations

We may share your personal information with:

• Shipping and logistics providers to deliver your orders
• Payment processors to handle transactions securely
• Professional advisors (legal, accounting) as required
• Government authorities when required by law

We do not sell your personal information to third parties.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use industry-standard encryption for data transmission and secure storage practices.

Our website uses cookies and similar technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

Under the GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant EU Data Protection Authority

For privacy-related enquiries, please contact us.